Quality Management System

The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.

 

ISO 9001:2015

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

ISO Sectors

ISO/TS 29001 – Petroleum, petrochemical and natural gas industries
ISO 13485 – Medical devices
ISO/IEC 90003 – Software engineering
ISO 17582 – Electoral organizations at all levels of government
ISO 18091 – Local government

SMEC Services

OHSAS 18001:2007

ISO 14001:2015

ISO 9001:2015

Customers & Clients